Our goal is to be 100% on time, every time.
Our app will also show an estimated delivery time. This time may change to accommodate prep time at the restaurant or traffic.
You can also track the location of your food delivery.
If you need to contact us about your delivery or if your order doesn't arrive within 20 minutes after delivery time, tap the "Help" button next to your account profile name and one of customer service specialists can assist you.
Please note that your delivery person may be unable to respond right away if they are driving.
Our team is working hard to keep you safe during COVID19. Until June 31st 2022, you can count on Eatery to guarantee:
- Delivery via no-touch delivery at your doorstep
- Paid sick leave for delivery partners
- Highest CDC standards enforced at all merchant locations
- 15 minute live chat resolution of any customer inquiries or complaints
Questions? Call our team at 646 456 1090